Refund Policy

Our refund and returns policy lasts one week. If 7 days have passed since your booking, we can’t offer you a full refund.
To be eligible for refund, your cancellation must be before one day of booking.
To complete your booking cancellation, we require a receipt or proof of booking.
There are certain situations where only partial refunds are granted Refunds.
Once your booking cancellation is received and inspected, we will send you an email to notify you that we have received your cancellation request. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.

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